Healthcare and community safety
High quality medical and health services are available throughout Queensland. Lots of information is publicly available on the range of services provided in the state – from hospitals and health insurance, through to children’s wellbeing and guidance on staying healthy.
There is also a wide range of free health care services and programs available to Queensland residents, including help lines, vaccinations, and clinics. Note that some of these services may not be available for provisional visa holders.
If you are in an emergency in Queensland, or anywhere in Australia, you should telephone 000 (triple zero) for:
Calls to 000 are free. Be prepared to say your name, where you are, the telephone number that you are calling from, and the type of service that you need.
If you cannot speak English, start by telling the operator what kind of help you need – say “Police”, “Ambulance” or “Fire” – and then say your language. Do not hang up; they will connect you to an interpreter who will help you talk to the police, ambulance, or fire service. If you are using a home telephone, emergency services can find your location automatically, so stay on the phone.
More information is available about the 000 (triple zero) service, including in languages other than English.